Restarting a workflow is sometimes needed. I found myself looking at how to to do this today.

I’m posting this so I don’t have to re-do this again.

There are 2 ways to restart workflows.

1. No code.
• Delete the workflow context record. I do this by going to the record in question. E.g. /sc_req_item.do?sysparm_query=number=RITM0012345
• Click into the “Show Workflow Context” UI Action Link (above the related lists)
• Click Delete on the top right of the workflow context record !!! BE SURE YOUR ON THE WF_CONTEXT !!!
• Goto the RITM and update the stage to request_approved
• That’s it.
1. With Code.
• Delete the workflow context record. I do this by going to the record in question. E.g. /sc_req_item.do?sysparm_query=number=RITM0012345
• Click into the “Show Workflow Context” UI Action Link (above the related lists)
• Click Delete on the top right of the workflow context record !!! BE SURE YOUR ON THE WF_CONTEXT !!!
• Goto the wf_workflow.list table and find the workflow you want to start, copy it’s sys_id.
• Run this script in a background script;
  var current = new GlideRecord('sc_req_item');
current.get('number','RITM0012345');
var id = 'cfe7a62f13958340f415345fd144b075';//wf_workflow sys_id here
var w = new Workflow();
var context = w.startFlow(id, current, current.operation(), function(){
var vars = {};
for (var n in current.variables)
vars[n] = current.variables[n];
return vars;
});